Privacy Policy

At Cosgrove’s Pharmacy, we value your privacy. We are commited to protecting your information and respect your right to privacy. We endeavour to safeguard and protect your privacy when communicating with us.

General

In order to provide our service and comply with our contractual obligations with clients we hold the following client information on file :

Name
Address
Contact Telephone Number
Contact email address

We do not pass the above information to third parties unless required to do so in order to perform our contractual duties on your behalf.

Our website (cosgrovespharmacy.com)

Viewing and using this website operated by Cosgrove’s Pharmacy indicates that the user (either “user” or “you”) has reviewed this Privacy Policy and have consented to the use of your information as detailed in this Privacy Policy.

How do we collect information

Our website is compliant with the General Data Protection Regulations Act (GDPR) which was enacted on May 25th, 2018.

  • IP Addresses
    We collect IP addresses from visitors to our website.This allows us to identify the location of users, to block disruptive use and to establish the number of visits from different countries. We use google analytics to analyse this data for trend and statistics reasons. This may include, but is not limited to, the following information (Your IP address, Domain Name, browser version, operating system and location.) This information does not let us identify you specifically as an individual.
  • Cookies
    We collate information on all our website’ traffic that is represented in aggregate format through cookies. We use third parties such as Google Analytics to collect user information, including through the use of cookies (flash and non-flash). Here is a link to their privacy policy. This data helps us to improve our website and to deliver many of the functions that make your browser experience more user friendly. By using the website, you are agreeing to the use of cookies as described.
  • Contact Page form
    We collect email messages through our contact page form. This includes your Name, Email address, Subject and Message. By using the form on this page you consent to the use of the information as stated by this privacy policy.

How do we use the information we collect?

We collect different types of information about our website users for the following reasons:

1. To help us to monitor and improve the website this website.

2. To provide you with information requested from us.

3. To carry out any legal obligations arising from your interaction with the website.

Data retention

In the case of Google Analytics any information collected will expire after 26 months.

Who do we share data with?

We reserve the right to access and disclose personal data to comply with applicable laws and lawful government requests, to operate our systems properly and to protect both ourselves and our users.

We may also use service providers to help us run the website or services available on the website. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, in compliance with data protection legislation.

Where do we store your personal data?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, transmission of information via the internet is not completely secure. We will do our best to protect your personal data but we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to the Privacy Policy

This Privacy Policy may be updated occasionally, so you may wish to check it each time you visit the Website.

Consent

By accessing this website, you consent to the collection and use of this information by us as outlined in this Privacy Policy. By providing any personal information to us, you fully understand and clearly consent to such use and transfers as set out in this Privacy Policy.

Legal information and how to contact us

If you would like to obtain a copy of the personal data we hold on you, or have any queries regarding the Cosgrove’s Pharmacy’s use of personal data please contact meds@cosgrovespharmacy.com